Today I’m very happy because I learn something from my customer.

He praised me because I was giving a good service to him. (Actually the most happy thing is I was praised, ) He told me that I was giving out a really good after sales service to him. He met a lot of people doing business and don’t give any further after sales service. They just close the sales and disappear afterwards. But I’m different, he really feel that I really doing a business. My respond time on his request is fast and I try my best to take responsible and give a great service to him, this is what he told me. Therefore, I am the first people he will have in his mind when he is having problems and I’m the one who he will recommend to his friend.

Since the first I started working with my mentor, he already told me that customer service is important to business. In this example, because of my good service, my customer feels happy and will continue dealing with us and the rapport is strong too. This will eventually build up a great repeat sales income to business.

I must keep this point in mind : Good Service is important to business

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